Author: HMUD

As an Essential Service Provider of Water, Wastewater and Payment Processing, we would like to update you that our office personal will continue to operate through the COVID-19 virus outbreak.

As of now our payment lobby is closed to the outside public. We are still available by phone at 281-353-9756 to take payments or new water service set-up. We also have (2) payment drop boxes at our office. One is a drive-through by the employee parking lot and one is located to the right of our payment lobby door. Our operations and field staff are still in full motion of their daily job duties.

Your drinking water is safe. The Corona virus is inactivated by normal water treatment and has not been found in the water supply. More information can be found at: U.S. Environmental Protection Agency’s website.

Please do NOT flush wet wipes, tissue or heavy paper towels.

Experts are warning that the panic run on toilet paper could lead to much bigger waste problems than we realize.

With toilet paper in short supply due to the panic buying in response to COVID-19, some researchers warn there’s a risk that toilet paper alternatives such as wet wipes, tissue, napkins and paper towels may lead to another major “monster” waste issues in YOUR sewer houseline and the District’s collection system!

With supermarket shelves wiped bare of toilet paper, water infrastructure experts fear that the use of toilet paper alternatives such as wet wipes, napkins and thicker paper could lead to major blockages in our water and sewage systems.

Some water utilities have already spent hundreds of thousands of dollars removing wet wipes from the collection systems, lift pumps and at sewage treatment plants. These products can create blockages of fat, sanitary items and wet wipes that block pipes and pumps and cause an added expense to remove.

Please do not flush wet wipes or heavy paper towels and properly dispose of them by throwing them in the trash.